Work Ready Barista

Wash those hands and pop on an apron for this simulated café experience. Ākonga will learn and demonstrate safe work practices, espresso beverage making, and customer interactions in a café environment.

What you’ll learn

Day One: Practice makes perfect: Today ākonga will learn about equipment and ingredients needed to create espresso beverages, important customer service skills, and safe work practices in a café. They will then practise using espresso equipment to make and serve popular espresso beverages safely and politely to simulated customers.

Day Two: Get ready to be greeted with a smile, because today ākonga will be demonstrating their best customer greetings, personal presentation, and assistance while making and serving a range of popular espresso beverages. There shouldn’t be a dirty espresso machine in sight, as ākonga demonstrate important café health and safety requirements and espresso equipment cleaning techniques.

Custom School Bookings

For secondary schools, we can create this course for your learners. We simply require a minimum of 14 learners for the course to go ahead. If you don't have enough learners, we can promote within other schools to reach our requirement.

We'll work with your timetable
Let us do the logistical juggle
No upfront payment, we'll invoice you
Dedicated support for learner needs

Course Requirements:

  • Learners must be year 11, 12 or 13

  • Learners must wear closed toed shoes

  • If held onsite at a school, there must be immediate access to water, power outlets and adequate bench space.

This course gains the learner 10 credits at level 2.

Cost:

$330.00

Duration:

2 Days

Time:

9am - 3pm

Unit Standards

US Title

Level

Credits

Assessment Style

28145

Interact with customers in a service delivery context

2

2

Practical

17593

Apply safe work practices in the workplace

2

4

Written and Practical

17285

Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision

2

4

Written and Practical